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Direct Recharge Guru :: Terms & Conditions
Now you can do Rs.01 to Rs.1000 recharge for all mobile, dth and datacards. MTNL Delhi is now online. Currently Discounts On BSNL, Tatadocom, Tataindicom, Mtnl & Reliance GSM/CDMA. Click "Special Offer" Offer Started From 09-Nov-2016 11.33 PM IST

Terms & Conditions

All sales of Recharge and bill payment are final with no refund or exchange.

Please note that if, complaint for successful recharge EMAIL received after 36 hours to us then there is no refund no reverse back of amount. Yes we will help in maximum possible way to sort out the recharge problem occur to you.

Kindly note mobile recharge shopkeepers & small dealers using direct.rechargeguru.com and doing recharges for there customers is not permitted. If found anybody using website to do customers recharges we shall remain right to block that user account or even not refund the amount. SO if you like our services and to do regular recharges we suggest you to signup for  separate dealership website that is www.rechargeguru.net

You are responsible for the mobile number or DTH account number you purchase Recharge for and all charges that result from those purchases. Rechargeguru.com is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number. However, if in a transaction performed by you on the Site, money has been charged to your card or bank account and a Recharge is not delivered within 24 hours of your completion of the transaction then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page. Please include in the email the following details - the mobile number (or DTH account number), operator name, Recharge value, Transaction date and Order Number. Rechargeguru shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 21 working days from the date of receipt of your email.

We support all Visa & Mastercard & Maestro Credit & Debit Cards , Indian Bank Transfer & ITZ Cash Card Support. www.ebs.in is our payment processor.

We do not share this information with any third party other than our agents, vendors, and service providers. We do NOT share your financial information with anyone who is not directly working for CITY EMAILS .  How Secure Is The Information rechargeguru.com collects About Me? Our servers use Secure Sockets Layer (SSL) software for order transmission that encrypts your credit card information and other important details. Your login and password give you additional security by allowing only you to access our website. Please do not share your login name and password with anyone else. Also, we suggest that you sign off properly from your computer after you order from our website, especially if it is a shared computer. Proper signing off protects you from other people using / misusing your information.

How Much of my personal Information is shared by rechargeguru.com ?

We value your trust and loyalty and strive for a long-term relationship. All communication you receive from us, including emails or phone calls, will be either directly from us or from our authorized agents only. Even when we decide to work in conjunction with other affiliate programs that are of interest to you, the communication will originate only from us. The affiliates will only provide us their information that will be communicated to you. Your responses will be kept in our secured server.

Under unusual circumstances, we may have to release your account and personal information to comply with law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property, or safety of CITY EMAILS , our users, or others. This may include exchanging information with State or Federal officials, as well as other companies and organizations to increase fraud protection and to reduce credit risks. This is for the protection of our customers and our company.

Who Does rechargeguru.com sell to?

We at RGU sell to customers of age 18 and more. Our contests and promotions are eligible for entry only by customers 18 and over. We sell products meant for use by children, but these can only be purchased by adults. If you are under 18, please use rechargeguru.com only with involvement of a parent or guardian.

Limitation of Liability

We share your information only for business purposes. However, CITY EMAILS & Rechargeguru.com, its affiliates, its owners , its employees, and its agents are not responsible for protection of your information. We cannot guarantee against improper usage by entities who are not RGU employees or owners. We do NOT keep your credit card information in our records. RGU will not be liable for credit card or other information stolen over the Internet in the normal process of ordering on the website, or due to improper security measures adopted by our customers.

Special Notes.

In addition to the above mentioned terms, if there is a necessity to share your information with a third party, we will notify you of the need and will give you a choice to opt out. You can update your personal information at any time. We might keep your prior information in the archives for our records. The Privacy Policy stated above includes the guidelines that govern your use of rechargeguru.com or cityemails.com , as well as our use of your information. It is your responsibility to review this Policy for changes, as well as your own account. If you choose to visit rechargeguru.com or cityemails.com , your visit and any dispute over privacy is subject to this Policy and our terms of usage as outlined throughout this site. This includes shipping and return policies, damage limitations, and disputes. Please check our site frequently to see any changes to this or More Questions?

Email us at dgcsupport @ rechargeguru.com